We are happy to help you with your title inquiry and other document requests.
- Use the links below to access our request forms. You must complete all fields.
- You will receive a confirmation email from a Carvana Auction Dealer Success Advocate within 3 business days.
Late Title
- On average we send the title 3-5 business days after confirmation of sale.
- If you haven't received a title within 30 days from sale we will continue to partner with your team on support.
Title Error (please attach a copy of front/back of the title)
- If the error is branded on the title then it will have to be returned to Carvana .
- If the error is in the written reassignment portion title will have to be returned to Manheim shared service center
Click here to initiate title or document request
Duplicate Title Request
- An Invoice will also be emailed to the requestor which can be paid online via credit card or ACH.
- Upon receipt of payment a duplicate title will be requested by CarvanaACCESS from the issuing state.
- Once the duplicate title is received by Carvana it will be reassigned to the purchasing dealer and forwarded via FedEx.
- Please note the fees and timing associated with any title or document requests:
- Standard duplicate cost: $50
If the requested title falls outside of the standard request you will be notified by CarvanaACCESS prior to receiving an invoice.
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