Title Inquiries

We are happy to help you with your title inquiry and other document requests.

  • Use the links below to access our request forms. You must complete all fields.
  • You will receive a confirmation email from a Carvana Auction Dealer Success Advocate within 3 business days.

Late Title

  • On average we send the title 3-5 business days after confirmation of sale.
  • If you haven't received a title within 30 days from sale we will continue to partner with your team on support.

Title Error (please attach a copy of front/back of the title)

  • If the error is branded on the title then it will have to be returned to Carvana .
  • If the error is in the written reassignment portion title will have to be returned to Manheim shared service center

Click here to initiate title or document request


Duplicate Title Request 

  • An Invoice will also be emailed to the requestor which can be paid online via credit card or ACH.
  • Upon receipt of payment a duplicate title will be requested by CarvanaACCESS from the issuing state.
  • Once the duplicate title is received by Carvana it will be reassigned to the purchasing dealer and forwarded via FedEx.
  • Please note the fees and timing associated with any title or document requests:
  • Standard duplicate cost: $50
    If the requested title falls outside of the standard request you will be notified by CarvanaACCESS prior to receiving an invoice.


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