We are happy to help you with your title inquiry and other document requests. Use the links below to access our request forms.
You will receive a confirmation email from a Carvana Auction Dealer Success Advocate within 3 business days.
- On average, we send the title 3-5 business days after confirmation of the sale.
- If you haven't received a title within 30 days from the sale we will continue to partner with your team on support.
Title Error (please attach a copy of front/back of the title)
- If the error is branded on the title then it will have to be returned to Manheim shared service center for Carvana to correct.
- If the error is in the written reassignment portion title will have to be returned to Manheim shared service center.
Duplicate Title Request
- An Invoice will also be emailed to the requestor which can be paid online via credit card or ACH.
- Upon receipt of payment a duplicate title will be requested by Carvana Auction from the issuing state.
- Once the duplicate title is received by Carvana it will be reassigned to the purchasing dealer and forwarded via FedEx.
- Please note the fees and timing associated with any title or document requests:
- Standard duplicate cost: $100
If the requested title falls outside of the standard request you will be notified by Carvana Auction prior to receiving an invoice.
- For example, California/Florida duplicate title cost can range up to $200